Is finding an experienced plumber all that difficult? There are enough stories from your friends or family about a disastrous result from hiring the wrong person to do some plumbing repairs or renovations. Is there a way to avoid a situation like that? How can you recognise if the local plumber is the right person for the job? Here are a few qualities you should be looking for in your plumber.
- Cleans up after the job
Don’t you hate it when tradespeople leave the cleaning up to you after completing the job? A plumber should not be like a kid entering your home. Children have a tendency to leave a mess with wrappers, cups and toys left all over the place. You expect a neat and clean looking tradesperson when they arrive. A quality plumber that you hire should not leave a trace of their belongings in your home. Bits of cut pipe, wrappers off new equipment, dirt, and whatever else, should be removed from the work area as the tradesperson leaves. There’s an old saying about a person that takes pride in their appearance will take pride in their work.
- Be on Schedule
When you make an appointment with the local plumber, regardless of the size of the job, they should arrive within an acceptable time frame that was initially agreed upon. Delays are sometimes inevitable, but if the plumber is going to be late, a quick call from the mobile to provide an explanation and a new arrival time is the least that can be expected. Communications today are simple, so it’s a matter of courtesy to ring the customer and say they are delayed on a job or caught in traffic. A responsible plumber knows the meaning of quality customer service. That shows a respect for your time as the paying customer.
- The Correct Equipment and Tools
Regardless of the situation that arises on the job, a professional plumber will have the capacity to manage it. A qualified plumber knows what tools are required for any specific job. The right tools and the right fittings are all part of the kit for a good plumber. It won’t do a lot for your confidence if you see the plumber looking a bit confused while trying to piece parts together. Consider that a red flag.
- Guarantee Their Work
A licensed, local plumber will offer a guarantee or warranty in writing for the work carried out. If the plumbing company is unwilling to stand behind the workmanship and quality of the repair, service or renovation, then you might want to consider hiring a different plumbing company.
Gone are the days of slapdash service providers. It’s a competitive industry, the plumbing game, and consumers expect a high level of service from tradespeople coming to their homes to carry out work. As a customer, never accept second best. Choose wisely and expect quality.